If you have setup WHMCS on a server and migrated to new server or changed your hosting provider, chances are you gonna restore your WHMCS installation. One of the common problem is tough you set up cron job, WHMCS will not pick it up and displays error in Admin area.
How do we fix WHMCS – Automation : Daily Cron Job Error?
from the WHMCS admin panel, copy the command WHMCS displays in Cron Status (above screen). SSH to your sever with root or run the below query with sudo command
/opt/cpanel/ea-php73/root/usr/bin/php -q /home/<home dir>/public_html/<whmcs dir>/crons/cron.php all -F -vvv
all : run all jobs
-F : force execute
-vvv : verbosity of command line output
the output will be like
and this should address the issue. Now add it to cron job from cPanel to run once a day
WHMCS Automation Task Utility: all
==================================
Daily Cron Automation Mode
Queuing Tasks
————-
Mask Out Details—————————
0/33 [░░░░░░░░░░░░░░░░░░░░░░░░░░░░] 0% < 1 sec/< 1 sec
4/33 [▓▓▓░░░░░░░░░░░░░░░░░░░░░░░░░] 12% < 1 sec/< 1
7/33 [▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░░░░] 21% < 1 sec/< 1 sec
10/33 [▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░░░░] 30% < 1 sec/< 1 sec
14/33 [▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░░░░░░] 42% 1 sec/2 secs
20/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░░░░░] 60% 1 sec/2 secs
24/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░░░░░░] 72% 1 sec/1 sec
30/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓░░░] 90% 1 sec/1 sec
33/33 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% 1 sec/1 sec
———————-
4/4 [▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓] 100% < 1 sec/< 1 sec
[OK] Completed
WHMCS – Automation : Daily Cron issue reAppeared
In some cases, seems this issue resolves for a day and reappears next day, lets fix this issue. SSH to your server as root and configure cron job ourself. Just to track logs I’m about to create a new user – if you want you can do this else use a directory to track logs.
Create a new user
useradd cplogs
navigate to ‘cplogs’ users directory
cd /home/cplogs/
create a log file to trace logs
vim cronlog.txt
and type following keys form keyboard, in order to get out of VIM editor
Esc : w q !
lets set up a cron job manually, which runs everyday at 9 am and write logs to ‘cronlog.txt’ file
Access Cronjob file with below command
crontab -e
get into the INSERT mode by pressing ‘i’ key from the keyboard
* 9 * * * /opt/cpanel/ea-php73/root/usr/bin/php -q /home/--your-user--/public_html/--WHMCS-Admin-Dir--/crons/cron.php -F -vvv > /home/cplogs/cronlog.txt 2>&1
1. As explained above its force and display verbose
2. we have given path to write logs, in our case its in ‘/home/cplogs/cronlog.txt’
3. 2<&1 write both error & success logs to the cronlog.txt
Once the cron has executed successfully, log file look like
and Cron job status
Hope this address your issue, please leave a comment and let me know if the tutorial was helpful
Technical content writer at 9to5host.com, Linux is Life 😉